For a business with several employees, the cost of phone service can add up quickly, and this overhead can make it more difficult to expand. Plus, with VoIP, users can access their work phone from any internet connection by using either a connected desk phone or a smartphone app.Īs you may expect, both landline and mobile phone services can be very costly. Voice over IP can give businesses similar functionality to a landline PBX with call transfer, call hold and extension dialing. Even though telephone calls are transmitted over the internet, the behind the scenes technology still gives users the ability to make or receive phone calls from any other phone number. VoIP (Voice over Internet Protocol) is an internet based phone service. While wireless phone service dominates personal phone lines, businesses find that using mobile phone plans for work can mean losing out on professional features, scalability tools and interconnection between staff. Mobile phone service provides wireless connectivity via cell phones. Typically businesses also use an on-site PBX switch so employees each have an extension and calls can be transferred between those extensions. Landline phone service is a traditional phone system where calls are transmitted over copper phone lines. Your business has three main categories of phone service to choose from: What are your business phone service options?
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